Responsible Gaming
Gaming Should Be Entertainment
At Vegas Stars Casino, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. When you play with us, please remember that the house always has a mathematical advantage, and you should only gamble with money you can afford to lose.
Gambling should be fun, social, and within your means. If it stops being enjoyable or starts causing stress, it's time to seek help.
Age Verification
In New Zealand, you must be 18 years of age or older to gamble legally. We take this requirement seriously and verify the age of all our players. If you are under 18, please do not attempt to register or play on our platform.
Protecting young people from the risks of gambling is a shared responsibility. Parents and guardians are encouraged to speak with young people about gambling risks.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in your own behaviour?
- Chasing losses by gambling more to try to win back money you've lost
- Spending more time or money on gambling than you intended
- Hiding your gambling or being dishonest about how much you gamble
- Neglecting family, friends, work, or other hobbies due to gambling
- Feeling anxious, irritable, or guilty when not gambling
- Using gambling to escape problems, stress, or difficult emotions
- Borrowing money or going into debt to fund gambling
- Increasing the amount you gamble to feel the same excitement
- Unsuccessful attempts to cut down or stop gambling
- Friends or family expressing concern about your gambling
If you've ticked more than one of these boxes, it may be time to reach out for support.
Self-Help Tools & Limits
Vegas Stars Casino provides several tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a chosen timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose over a specific period
- Reality Checks: Receive reminders during play sessions about how long you've been gambling and how much you've spent
- Self-Exclusion: Temporarily or permanently block access to your account if you feel you need a break from gambling
- Account Closure: Permanently close your account if you decide to stop gambling altogether
These tools are free and easy to activate. We encourage you to use them as part of your responsible gaming strategy.
Support Organisations
If you or someone you know is struggling with problem gambling, help is available. The following organisations offer free, confidential support:
New Zealand
- Problem Gambling Foundation (PGF)
Free telephone helpline: 0800 664 262
Website: www.pgf.nz
Offers counselling, support groups, and information for problem gamblers and their families across New Zealand. - Gamblers Anonymous (Aotearoa)
Website: www.gamblersanonymous.org.nz
Peer support meetings and a 12-step recovery programme.
International Support
- Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au - United Kingdom – GamCare
Website: www.gamcare.org.uk - United Kingdom – GamStop
Website: www.gamstop.co.uk
A national self-exclusion scheme for online gambling. - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling
Website: www.ncpgambling.org
Take Action Today
If you think you might have a problem with gambling, please reach out for help today. There is no shame in seeking support – many people have successfully recovered and regained control of their lives.
Contact the Problem Gambling Foundation now:
📞 0800 664 262
Or visit: www.pgf.nz
Remember: Recovery is possible, and support is available.
Contact Vegas Stars Casino
If you have questions about our responsible gaming tools or policies, please contact our support team at awareness.net.nz. We're here to help.